Privacy Policy

At Onefy by Digidopt LLP (“we”, “our”, or “us”), accessible from https://onefy.in, your privacy is one of our main priorities. This Privacy Policy outlines the types of information we collect, how we use it, share it, and the rights and choices you have regarding your data.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

We may collect and process the following types of personal information:

a. Information You Provide

Name, phone number, email address
Billing and shipping address
GST number (for business invoices)
Payment details (processed securely via third-party gateways)
Communication content when you contact us via email or forms

b. Automatically Collected Information

IP address
Browser type and version
Device type and operating system
Date and time of access
Pages visited and duration

c. Cookies and Tracking

We use cookies, web beacons, and similar technologies to:

Remember your preferences
Analyze site traffic
Enhance user experience

You can manage cookie preferences via your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

To fulfill your orders and process payments
To provide customer support and respond to your queries
To send transactional and promotional communication
To improve our website, services, and user experience
To detect and prevent fraud or misuse
To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

Third-party service providers (e.g., courier companies, payment gateways)
Legal or regulatory authorities when required by law

4. Data Security

We implement appropriate technical and organizational security measures, including:

SSL encryption
Secure servers and firewalls
Limited access to personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal data:

As long as necessary to fulfill the purpose for which it was collected
As required under applicable laws (e.g., tax or legal compliance)

Once data is no longer required, we securely dispose of or anonymize it.

6. Your Rights

Subject to applicable laws, you have the following rights:

Right to access your data
Right to correct or update your information
Right to withdraw consent
Right to request deletion (unless required for legal reasons)
Right to object to direct marketing

To exercise any of these rights, contact us at [email protected].

7. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. If we become aware that we have collected such data, we will delete it promptly.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting any information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We dont notify fo any changes made to our privacy policy page please read privacy policy before using our website.